Socion Privacy Policy

Last updated August 20, 2023
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This privacy notice for Socion, Inc. (doing business as Socion) ("we," "us," or "our"),describes how and why we might collect, store, use, and/or share ("process") yourinformation when you use our services ("Services"), such as when you:Visit our website at https://socion.co, or any website of ours that links to thisprivacy noticeEngage with us in other related ways, including any sales, marketing, oreventsQuestions or concerns? Reading this privacy notice will help you understand yourprivacy rights and choices. If you do not agree with our policies and practices, pleasedo not use our Services. If you still have any questions or concerns, please contactus at socion.co@gmail.com.SUMMARY OF KEY POINTSThis summary provides key points from our privacy notice, but you can findout more details about any of these topics by clicking the link following eachkey point or by using our table of contents below to find the section you arelooking for.What personal information do we process? When you visit, use, or navigate ourServices, we may process personal information depending on how you interact withus and the Services, the choices you make, and the products and features you use.Learn more about personal information you disclose to us.Do we process any sensitive personal information? We do not process sensitivepersonal information.Do we receive any information from third parties? We do not receive anyinformation from third parties.How do we process your information? We process your information to provide,improve, and administer our Services, communicate with you, for security and fraudprevention, and to comply with law. We may also process your information for otherpurposes with your consent. We process your information only when we have a validlegal reason to do so. Learn more about how we process your information.In what situations and with which parties do we share personal information?We may share information in specific situations and with specific third parties. Learnmore about when and with whom we share your personal information.How do we keep your information safe? We have organizational and technicalprocesses and procedures in place to protect your personal information. However, noelectronic transmission over the internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,https://socion.cocybercriminals, or other unauthorized third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Learn moreabout how we keep your information safe.What are your rights? Depending on where you are located geographically, theapplicable privacy law may mean you have certain rights regarding your personalinformation. Learn more about your privacy rights.How do you exercise your rights? The easiest way to exercise your rights is bysubmitting a data subject access request, or by contacting us. We will consider andact upon any request in accordance with applicable data protection laws.Want to learn more about what we do with any information we collect? Review theprivacy notice in full.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECTFROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us

In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you registeron the Services, express an interest in obtaining information about us or our productsand Services, when you participate in activities on the Services, or otherwise whenyou contact us.Personal Information Provided by You. The personal information that we collectdepends on the context of your interactions with us and the Services, the choices youmake, and the products and features you use. The personal information we collectmay include the following:namesemail addressesjob titlesusernamescontact or authentication databilling addressesdebit/credit card numbersphone numbersSensitive Information. We do not process sensitive information.Payment Data. We may collect data necessary to process your payment if you makepurchases, such as your payment instrument number, and the security codeassociated with your payment instrument. All payment data is stored by Stripe. Youmay find their privacy notice link(s) here: https://stripe.com/privacy.Social Media Login Data. We may provide you with the option to register with ususing your existing social media account details, like your Facebook, Twitter, or othersocial media account. If you choose to register in this way, we will collect theinformation described in the section called "HOW DO WE HANDLE YOUR SOCIALLOGINS?" below.All personal information that you provide to us must be true, complete, and accurate,and you must notify us of any changes to such personal information.Information automatically collectedIn Short: Some information — such as your Internet Protocol (IP) address and/orbrowser and device characteristics — is collected automatically when you visit ourServices.We automatically collect certain information when you visit, use, or navigate theServices. This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such as your IPaddress, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information about howand when you use our Services, and other technical information. This information isprimarily needed to maintain the security and operation of our Services, and for ourinternal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similartechnologies.The information we collect includes:Log and Usage Data. Log and usage data is service-related, diagnostic,usage, and performance information our servers automatically collect whenyou access or use our Services and which we record in log files. Depending onhow you interact with us, this log data may include your IP address, deviceinformation, browser type, and settings and information about your activity inthe Services (such as the date/time stamps associated with your usage, pagesand files viewed, searches, and other actions you take such as which featuresyou use), device event information (such as system activity, error reports(sometimes called "crash dumps" ), and hardware settings).Device Data. We collect device data such as information about your computer,phone, tablet, or other device you use to access the Services. Depending onthe device used, this device data may include information such as your IPaddress (or proxy server), device and application identification numbers,location, browser type, hardware model, Internet service provider and/ormobile carrier, operating system, and system configuration information.2. HOW DO WE PROCESS YOUR INFORMATION?In Short: We process your information to provide, improve, and administer ourServices, communicate with you, for security and fraud prevention, and to complywith law. We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending onhow you interact with our Services, including:To facilitate account creation and authentication and otherwise manageuser accounts. We may process your information so you can create and login to your account, as well as keep your account in working order.To deliver and facilitate delivery of services to the user. We may processyour information to provide you with the requested service.To respond to user inquiries/offer support to users. We may process yourinformation to respond to your inquiries and solve any potential issues youmight have with the requested service.To send administrative information to you. We may process yourinformation to send you details about our products and services, changes toour terms and policies, and other similar information.To enable user-to-user communications. We may process your informationif you choose to use any of our offerings that allow for communication withanother user.To request feedback. We may process your information when necessary torequest feedback and to contact you about your use of our Services.To send you marketing and promotional communications. We mayprocess the personal information you send to us for our marketing purposes, ifthis is in accordance with your marketing preferences. You can opt out of ourmarketing emails at any time. For more information, see "WHAT ARE YOURPRIVACY RIGHTS?" below.To post testimonials. We post testimonials on our Services that may containpersonal information.To protect our Services. We may process your information as part of ourefforts to keep our Services safe and secure, including fraud monitoring andprevention.To evaluate and improve our Services, products, marketing, and yourexperience. We may process your information when we believe it isnecessary to identify usage trends, determine the effectiveness of ourpromotional campaigns, and to evaluate and improve our Services, products,marketing, and your experience.To identify usage trends. We may process information about how you useour Services to better understand how they are being used so we can improvethem.To determine the effectiveness of our marketing and promotionalcampaigns. We may process your information to better understand how toprovide marketing and promotional campaigns that are most relevant to you.To comply with our legal obligations. We may process your information tocomply with our legal obligations, respond to legal requests, and exercise,establish, or defend our legal rights.3. WHEN AND WITH WHOM DO WE SHARE YOURPERSONAL INFORMATION?In Short: We may share information in specific situations described in this sectionand/or with the following third parties.We may need to share your personal information in the following situations:Business Transfers. We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.Affiliates. We may share your information with our affiliates, in which case wewill require those affiliates to honor this privacy notice. Affiliates include ourparent company and any subsidiaries, joint venture partners, or othercompanies that we control or that are under common control with us.Business Partners. We may share your information with our businesspartners to offer you certain products, services, or promotions.Other Users. When you share personal information (for example, by postingcomments, contributions, or other content to the Services) or otherwise interactwith public areas of the Services, such personal information may be viewed byall users and may be publicly made available outside the Services inperpetuity. If you interact with other users of our Services and register for ourServices through a social network (such as Facebook), your contacts on thesocial network will see your name, profile photo, and descriptions of youractivity. Similarly, other users will be able to view descriptions of your activity,communicate with you within our Services, and view your profile.4. DO WE USE COOKIES AND OTHER TRACKINGTECHNOLOGIES?In Short: We may use cookies and other tracking technologies to collect and storeyour information.We may use cookies and similar tracking technologies (like web beacons and pixels)to access or store information. Specific information about how we use suchtechnologies and how you can refuse certain cookies is set out in our Cookie Notice.5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?In Short: If you choose to register or log in to our Services using a social mediaaccount, we may have access to certain information about you.Our Services offer you the ability to register and log in using your third-party socialmedia account details (like your Facebook or Twitter logins). Where you choose to dothis, we will receive certain profile information about you from your social mediaprovider. The profile information we receive may vary depending on the social mediaprovider concerned, but will often include your name, email address, friends list, andprofile picture, as well as other information you choose to make public on such asocial media platform.We will use the information we receive only for the purposes that are described in thisprivacy notice or that are otherwise made clear to you on the relevant Services.Please note that we do not control, and are not responsible for, other uses of yourpersonal information by your third-party social media provider. We recommend thatyou review their privacy notice to understand how they collect, use, and share yourpersonal information, and how you can set your privacy preferences on their sitesand apps.6. HOW LONG DO WE KEEP YOUR INFORMATION?In Short: We keep your information for as long as necessary to fulfill the purposesoutlined in this privacy notice unless otherwise required by law.We will only keep your personal information for as long as it is necessary for thepurposes set out in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting, or other legal requirements). No purposein this notice will require us keeping your personal information for longer than theperiod of time in which users have an account with us.When we have no ongoing legitimate business need to process your personalinformation, we will either delete or anonymize such information, or, if this is notpossible (for example, because your personal information has been stored in backuparchives), then we will securely store your personal information and isolate it fromany further processing until deletion is possible.7. HOW DO WE KEEP YOUR INFORMATION SAFE?In Short: We aim to protect your personal information through a system oforganizational and technical security measures.We have implemented appropriate and reasonable technical and organizationalsecurity measures designed to protect the security of any personal information weprocess. However, despite our safeguards and efforts to secure your information, noelectronic transmission over the Internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Althoughwe will do our best to protect your personal information, transmission of personalinformation to and from our Services is at your own risk. You should only access theServices within a secure environment.8. WHAT ARE YOUR PRIVACY RIGHTS?In Short: You may review, change, or terminate your account at any time.If you are located in the EEA or UK and you believe we are unlawfully processingyour personal information, you also have the right to complain to your Member Statedata protection authority or UK data protection authority.If you are located in Switzerland, you may contact the Federal Data Protection andInformation Commissioner.Withdrawing your consent: If we are relying on your consent to process yourpersonal information, which may be express and/or implied consent depending onthe applicable law, you have the right to withdraw your consent at any time. You canwithdraw your consent at any time by contacting us by using the contact detailsprovided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"below.However, please note that this will not affect the lawfulness of the processing beforeits withdrawal nor, when applicable law allows, will it affect the processing of yourpersonal information conducted in reliance on lawful processing grounds other thanconsent.Opting out of marketing and promotional communications: You can unsubscribefrom our marketing and promotional communications at any time by clicking on theunsubscribe link in the emails that we send, Contacting Support, or by contacting ususing the details provided in the section "HOW CAN YOU CONTACT US ABOUTTHIS NOTICE?" below. You will then be removed from the marketing lists. However,we may still communicate with you — for example, to send you service-relatedmessages that are necessary for the administration and use of your account, torespond to service requests, or for other non-marketing purposes.Account InformationIf you would at any time like to review or change the information in your account orterminate your account, you can:Log in to your account settings and update your user account.Upon your request to terminate your account, we will deactivate or delete youraccount and information from our active databases. However, we may retain someinformation in our files to prevent fraud, troubleshoot problems, assist with anyinvestigations, enforce our legal terms and/or comply with applicable legalrequirements.Cookies and similar technologies: Most Web browsers are set to accept cookiesby default. If you prefer, you can usually choose to set your browser to removecookies and to reject cookies. If you choose to remove cookies or reject cookies, thiscould affect certain features or services of our Services. You may also opt out ofinterest-based advertising by advertisers on our Services.If you have questions or comments about your privacy rights, you may email us atsocion.co@gmail.com.9. CONTROLS FOR DO-NOT-TRACK FEATURESMost web browsers and some mobile operating systems and mobile applicationsinclude a Do-Not-Track ("DNT") feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitoredand collected. At this stage no uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currently respondto DNT browser signals or any other mechanism that automatically communicatesyour choice not to be tracked online. If a standard for online tracking is adopted thatwe must follow in the future, we will inform you about that practice in a revisedversion of this privacy notice.10. DO CALIFORNIA RESIDENTS HAVE SPECIFICPRIVACY RIGHTS?In Short: Yes, if you are a resident of California, you are granted specific rightsregarding access to your personal information.California Civil Code Section 1798.83, also known as the "Shine The Light" law,permits our users who are California residents to request and obtain from us, once ayear and free of charge, information about categories of personal information (if any)we disclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and would liketo make such a request, please submit your request in writing to us using the contactinformation provided below.If you are under 18 years of age, reside in California, and have a registered accountwith Services, you have the right to request removal of unwanted data that youpublicly post on the Services. To request removal of such data, please contact ususing the contact information provided below and include the email addressassociated with your account and a statement that you reside in California. We willmake sure the data is not publicly displayed on the Services, but please be awarethat the data may not be completely or comprehensively removed from all oursystems (e.g., backups, etc.).CCPA Privacy NoticeThe California Code of Regulations defines a "resident" as:(1) every individual who is in the State of California for other than a temporary ortransitory purpose and(2) every individual who is domiciled in the State of California who is outside theState of California for a temporary or transitory purposeAll other individuals are defined as "non-residents."If this definition of "resident" applies to you, we must adhere to certain rights andobligations regarding your personal information.What categories of personal information do we collect?We have collected the following categories of personal information in the past twelve(12) months:Category Examples CollectedA. IdentifiersContact details, such as real name, alias,postal address, telephone or mobilecontact number, unique personal identifier,online identifier, Internet Protocol address,email address, and account nameYESB. Personal informationcategories listed in theCalifornia CustomerRecords statuteName, contact information, education,employment, employment history, andfinancial informationYESC. Protected classificationcharacteristics underCalifornia or federal lawGender and date of birth NOD. Commercial informationTransaction information, purchase history,financial details, and payment informationNOE. Biometric information Fingerprints and voiceprints NOF. Internet or other similarnetwork activityBrowsing history, search history, onlinebehavior, interest data, and interactionswith our and other websites, applications,NOsystems, and advertisementsG. Geolocation data Device location NOH. Audio, electronic, visual,thermal, olfactory, or similarinformationImages and audio, video or call recordingscreated in connection with our businessactivitiesNOI. Professional oremployment-relatedinformationBusiness contact details in order toprovide you our Services at a businesslevel or job title, work history, andprofessional qualifications if you apply fora job with usNOJ. Education Information Student records and directory information NOK. Inferences drawn fromother personal informationInferences drawn from any of the collectedpersonal information listed above to createa profile or summary about, for example,an individual’s preferences andcharacteristicsNOL. Sensitive PersonalInformationNOWe will use and retain the collected personal information as needed to provide theServices or for:Category A - As long as the user has an account with usCategory B - As long as the user has an account with usWe may also collect other personal information outside of these categories throughinstances where you interact with us in person, online, or by phone or mail in thecontext of:Receiving help through our customer support channels;Participation in customer surveys or contests; andFacilitation in the delivery of our Services and to respond to your inquiries.How do we use and share your personal information?More information about our data collection and sharing practices can be found in thisprivacy notice.You may contact us by email at socion.co@gmail.com, or by referring to the contactdetails at the bottom of this document.If you are using an authorized agent to exercise your right to opt out we may deny arequest if the authorized agent does not submit proof that they have been validlyauthorized to act on your behalf.Will your information be shared with anyone else?We may disclose your personal information with our service providers pursuant to awritten contract between us and each service provider. Each service provider is a forprofitentity that processes the information on our behalf, following the same strictprivacy protection obligations mandated by the CCPA.We may use your personal information for our own business purposes, such as forundertaking internal research for technological development and demonstration. Thisis not considered to be "selling" of your personal information.We have not disclosed, sold, or shared any personal information to third parties for abusiness or commercial purpose in the preceding twelve (12) months. We will not sellor share personal information in the future belonging to website visitors, users, andother consumers.Your rights with respect to your personal dataRight to request deletion of the data — Request to deleteYou can ask for the deletion of your personal information. If you ask us to delete yourpersonal information, we will respect your request and delete your personalinformation, subject to certain exceptions provided by law, such as (but not limited to)the exercise by another consumer of his or her right to free speech, our compliancerequirements resulting from a legal obligation, or any processing that may berequired to protect against illegal activities.Right to be informed — Request to knowDepending on the circumstances, you have a right to know:whether we collect and use your personal information;the categories of personal information that we collect;the purposes for which the collected personal information is used;whether we sell or share personal information to third parties;the categories of personal information that we sold, shared, or disclosed for abusiness purpose;the categories of third parties to whom the personal information was sold,shared, or disclosed for a business purpose;the business or commercial purpose for collecting, selling, or sharing personalinformation; andthe specific pieces of personal information we collected about you.In accordance with applicable law, we are not obligated to provide or deleteconsumer information that is de-identified in response to a consumer request or to reidentifyindividual data to verify a consumer request.Right to Non-Discrimination for the Exercise of a Consumer’s Privacy RightsWe will not discriminate against you if you exercise your privacy rights.Right to Limit Use and Disclosure of Sensitive Personal InformationWe do not process consumer's sensitive personal information.Verification processUpon receiving your request, we will need to verify your identity to determine you arethe same person about whom we have the information in our system. Theseverification efforts require us to ask you to provide information so that we can match itwith information you have previously provided us. For instance, depending on thetype of request you submit, we may ask you to provide certain information so that wecan match the information you provide with the information we already have on file,or we may contact you through a communication method (e.g., phone or email) thatyou have previously provided to us. We may also use other verification methods asthe circumstances dictate.We will only use personal information provided in your request to verify your identityor authority to make the request. To the extent possible, we will avoid requestingadditional information from you for the purposes of verification. However, if we cannotverify your identity from the information already maintained by us, we may requestthat you provide additional information for the purposes of verifying your identity andfor security or fraud-prevention purposes. We will delete such additionally providedinformation as soon as we finish verifying you.Other privacy rightsYou may object to the processing of your personal information.You may request correction of your personal data if it is incorrect or no longerrelevant, or ask to restrict the processing of the information.You can designate an authorized agent to make a request under the CCPA onyour behalf. We may deny a request from an authorized agent that does notsubmit proof that they have been validly authorized to act on your behalf inaccordance with the CCPA.You may request to opt out from future selling or sharing of your personalinformation to third parties. Upon receiving an opt-out request, we will act uponthe request as soon as feasibly possible, but no later than fifteen (15) daysfrom the date of the request submission.To exercise these rights, you can contact us by email at socion.co@gmail.com, or byreferring to the contact details at the bottom of this document. If you have a complaintabout how we handle your data, we would like to hear from you.11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?In Short: Yes, if you are a resident of Virginia, you may be granted specific rightsregarding access to and use of your personal information.Virginia CDPA Privacy NoticeUnder the Virginia Consumer Data Protection Act (CDPA):"Consumer" means a natural person who is a resident of the Commonwealth actingonly in an individual or household context. It does not include a natural person actingin a commercial or employment context."Personal data" means any information that is linked or reasonably linkable to anidentified or identifiable natural person. "Personal data" does not include de-identifieddata or publicly available information."Sale of personal data" means the exchange of personal data for monetaryconsideration.If this definition "consumer" applies to you, we must adhere to certain rights andobligations regarding your personal data.The information we collect, use, and disclose about you will vary depending on howyou interact with us and our Services. To find out more, please visit the followinglinks:Personal data we collectHow we use your personal dataWhen and with whom we share your personal dataYour rights with respect to your personal dataRight to be informed whether or not we are processing your personal dataRight to access your personal dataRight to correct inaccuracies in your personal dataRight to request deletion of your personal dataRight to obtain a copy of the personal data you previously shared with usRight to opt out of the processing of your personal data if it is used for targetedadvertising, the sale of personal data, or profiling in furtherance of decisionsthat produce legal or similarly significant effects ("profiling")We have not sold any personal data to third parties for business or commercialpurposes. We will not sell personal data in the future belonging to website visitors,users, and other consumers.